Return policy
We take pride in every product we sell. If you're not completely satisfied with your purchase, you can either request a replacement or receive a FULL refund.
To qualify for a return, the item must be in its original condition and packaging. Please ensure it is packed in a plastic tube (avoid using cardboard boxes). Note that paintings that are stretched or framed are not eligible for returns or exchanges.
Stress-Free Returns and Exchanges
- Receive a FULL refund or a replacement with the same simplicity as your purchase.
We aim to ensure every customer is satisfied! If you're unhappy with your artwork for any reason, you may return it in its original packaging and condition within 30 days of receipt. Simply follow these three steps:
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Contact Us
Send an email to [email protected] to request the shipping address for the return. Remember, the painting must be packed in a plastic tube, not a cardboard box, to qualify for the return. -
Return Shipping Instructions
Use your country’s postal service to ship the item back. Postal services like USPS, Canadian Post, Royal Mail.Examples:
- USPS for the USA
- Canadian Post for Canada
- Royal Mail for the UK
- Australia Post for Australia
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Refund or Exchange
Once we receive the returned painting in good condition, you’ll receive a full refund. If you'd prefer an exchange, we’ll ship the replacement within a few days of receiving the original piece.